On-Board Courier (Hand Carry)
Declarators offer door-to-door, on-board courier services for time-critical shipments around the world under our own sub-brand “Handcarry”. More information can be found at www.handcarry.com.sg.
Our team has a focus on the freight, aviation and oil & gas industries. Recently, we have also offered our on-board courier services to clients in the pharmaceutical, biotechnology and healthcare sectors.
Our dedicated Handcarry specialist accompanies your shipment from pick-up to delivery to the final destination. You will receive continuous updates regarding your shipment’s status. Our handcarry services are available 24 hours daily, including weekends and public holidays, and may be effected within 6 hours of confirmation of booking. There are times when cost becomes a secondary issue due to an urgent requirement of some spare parts at remote locations.
Declarators has staff who can be mobilised at very short notice for hand carry situation at very reasonable prices.
What Sets Our On-Board Courier Service Apart?
Our Hand Carry service is designed for urgent, specialized and high value items. With our On-Board Courier service, one of our staff will travel on a flight with the customer’s goods as their baggage. We literally hand-carry items for customers from one place to another. Hand-carry helps to ensure quick and efficient delivery of important items, including Customs clearance.
Customers for our Hand-Carry service include biotech and pharmaceutical companies, IVF clinics and patients, contract research organizations, university labs, semi-conductor, telecommunications and automotive companies. Items that we frequently carry include: IVF samples (sperm, eggs, embryos), lab animal samples, vaccines, circuit boards, machine parts, high-tech product samples and retail samples.
With Handcarry, your shipments are always handled with the greatest care to ensure a safe, secure and on-time delivery, every time.
When contacting us for a quote for our Hand-Carry service, please include the following information:
- Name, email-address and phone number
- Shipment ready date
- Pick-up location and final destination
- No. of boxes/items, weight and size
Key Benefits of Using On Board Courier Services
- Dedicated and experienced team
- We assist with required documentation
- Transport of products and specimens in various temperature ranges
- Real time updates – from pick-up to delivery
- Faster delivery times and customs clearance
- We handle logistics and organizational procedures
Dedicated and Experienced Team
Our team is not just skilled but also dedicated, bringing years of experience in on-board courier services. They understand the nuances of urgent and sensitive shipments, ensuring your package is in the safest hands from start to finish.
Assistance with Required Documentation
Navigating the complexities of international shipping documents is part of our service. We assist with all the necessary paperwork, ensuring your items comply with global shipping regulations and customs requirements.
Transport of Products and Specimens in Various Temperature Ranges
We specialize in the transportation of temperature-sensitive products and specimens. Whether your shipment needs to be kept cool, frozen, or at ambient temperature, we have the expertise and equipment to maintain the integrity of your goods.
Real-Time Updates – From Pick-Up to Delivery
Stay informed every step of the way with our real-time updates. From the moment your shipment is picked up to the moment it’s delivered, you’ll have the latest information at your fingertips.
Faster Delivery Times and Customs Clearance
Speed is of the essence in on-board courier services. We not only ensure faster delivery times but also expedite the customs clearance process, reducing wait times and potential delays.
We Handle Logistics and Organizational Procedures
Let us take care of the logistics. We handle all the organizational procedures involved in on-board courier services, so you can focus on your core business activities without worrying about the transportation of your items.
Hand Carry Process
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We consider transport alternatives and choose the best one to fit your needs.
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We provide you with a quote for our on-board courier service. If acceptable, you pay and make the final arrangements.
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We collect your shipment, carry it onboard the aircraft and deliver it to its final destination.
Real Life Case Studies
Our On-Board Courier & Hand-Carry Experience
With several hundred successful on-board courier (OBC) and hand-carry missions completed to date, Declarators has extensive experience managing time-critical shipments across all six inhabited continents worldwide.
Our specialised on-board courier personnel have supported urgent international movements involving tight delivery deadlines, complex routing requirements and time-sensitive cargo. From Singapore and Asia to Europe, the Americas, Africa and Oceania, our team has handled missions requiring careful coordination from collection through to final delivery.
Below are selected photographs from some of our completed on-board courier and hand-carry missions, showcasing the real-world experience and operational capabilities of the Declarators team.
Handcarry from Singapore to Bangkok
Handcarry from Kuala Lumpur to Vadodara
Handcarry from Shanghai to Singapore
Handcarry from Singapore to London
Handcarry from Singapore to Mauritius
Handcarry from Singapore to Brussels
Handcarry from Shanghai to Jakarta
Handcarry from Singapore to Penang
FAQs About On-Board Courier Services
Q: What exactly is an on-board courier service?
An on-board courier service is a premium logistics solution where a dedicated courier accompanies your time-critical shipments on a commercial flight, ensuring the fastest possible delivery directly to the recipient.
Q: How secure are on-board courier services?
Security is a top priority with on-board courier services. The dedicated courier maintains custody of your shipment throughout the transit, significantly reducing the risk of loss or damage.
Q: Can on-board courier services handle international deliveries?
Yes, on-board courier services are specifically designed to handle global deliveries, navigating international customs and ensuring your shipment arrives as quickly as possible, regardless of the destination.
Q: What types of goods can be shipped using an on-board courier service?
On-board courier services are ideal for transporting high-value, sensitive, or urgent items such as legal documents, medical specimens, vital machine parts, and electronic components.
Q: How does customs clearance work with on-board courier services?
Customs clearance is expedited with an on-board courier service due to the courier’s expertise and preparation of necessary documentation, leading to a quicker release of the shipment upon arrival.
Q: How much does an On-Board Courier service cost?
The cost of an On-Board Courier service depends on factors such as the origin and destination, required delivery time, flight availability, shipment weight and dimensions, courier requirements, customs procedures and any special handling requirements. Declarators provides a tailored quotation based on your specific shipment.
Q: Can Declarators provide 24-hour On-Board Courier support?
Declarators can coordinate urgent OBC and hand-carry requirements outside standard business hours, including situations arising during nights, weekends and public holidays, subject to operational, courier and flight availability.
This is particularly relevant for industries where an urgent shipment cannot wait until the next working day, such as aviation, manufacturing, semiconductor, engineering and other time-critical operations.
Q: How quickly can Declarators arrange an On-Board Courier?
We can assess urgent OBC requirements at short notice, subject to flight availability, shipment details, customs requirements and courier availability. For urgent requests, providing complete shipment information as early as possible helps us identify the fastest available solution.
Q: Can Declarators arrange an On-Board Courier from overseas to Singapore?
Yes. Declarators can coordinate inbound OBC movements from overseas destinations to Singapore, including courier coordination, flight arrangements and relevant customs and delivery requirements.
Q: Can Declarators arrange door-to-door On-Board Courier services?
Yes. Declarators can coordinate door-to-door OBC arrangements where required, subject to the agreed service scope and shipment requirements.
A door-to-door OBC solution can include collection from the origin, transportation to the departure airport, the courier personally accompanying the shipment on the commercial flight and delivery to the designated destination.
The exact collection and delivery arrangements should be confirmed when the quotation is prepared.
Q: Can Declarators arrange temperature-controlled On-Board Courier shipments?
Declarators can assess temperature-sensitive OBC requirements based on the required temperature range, packaging, handling procedures, flight duration and applicable airline and destination requirements.
Customers should specify whether the shipment requires ambient, chilled, frozen or another controlled temperature condition when requesting a quotation.
This allows Declarators to assess the transportation requirements before the OBC movement is confirmed.
Q: Can Declarators carry lithium batteries by On-Board Courier?
Declarators can assess lithium battery and battery-powered shipments for OBC transportation, subject to applicable dangerous-goods, airline, packaging, quantity and destination requirements.
Customers should provide the relevant battery specifications and supporting documentation where applicable. Whether a particular shipment can travel by OBC depends on its battery type, configuration, quantity, packaging and the requirements of the airline and countries involved.
Q: Does Declarators provide customs permit services together with OBC?
Where required and within the agreed scope, Declarators can coordinate relevant customs declaration requirements alongside the OBC movement.
This can be particularly useful when an urgent shipment needs both transportation and customs support. Providing the goods description, commercial invoice, value, origin, destination and purpose of the shipment allows Declarators to assess the applicable requirements.
Q: Can Declarators assist with customs clearance for an OBC shipment?
Yes. Declarators can assist with applicable customs declaration and documentation requirements within the agreed service scope.
An OBC shipment remains subject to the customs requirements of the countries involved. Using a hand-carry courier or travelling by passenger aircraft does not automatically remove the requirement for appropriate customs declarations, permits or supporting documentation.
Declarators can assess the shipment information and advise on the relevant customs requirements.
Q: What happens if Declarators' OBC flight is delayed or cancelled?
If the selected flight is delayed or cancelled, Declarators can assess alternative flight and routing options based on the shipment’s urgency, flight availability, customs requirements and destination delivery arrangements.
The appropriate alternative depends on the circumstances of the disruption and the options available at the time. For critical shipments, Declarators will work to identify the most practical available routing.
Q: How is Declarators' OBC different from normal air freight?
Normal air freight generally moves through a scheduled cargo and freight-handling network. Declarators’ OBC service involves a dedicated courier personally accompanying the shipment on a commercial passenger flight.
OBC is therefore generally considered when speed, dedicated custody and urgency are more important than the lower cost associated with conventional freight options.
Q: Can an On-Board Courier shipment be delivered on the same day?
Same-day delivery may be possible for certain routes, depending on the collection location, flight schedules, customs clearance, destination and final delivery requirements. We assess each urgent shipment individually to determine the most practical routing.
Q: Can Declarators arrange OBC for exhibitions and trade shows?
Yes. Declarators can assess OBC requirements for urgent exhibition equipment, samples, demonstration materials, professional equipment and other business items that need to reach an overseas exhibition, trade fair or event within a specific timeframe.
This can be particularly useful when a delayed shipment could affect an exhibition setup, product demonstration or scheduled business event.
Q: What information does Declarators need for an urgent hand-carry shipment?
Declarators normally requires the shipment origin, destination, required delivery deadline, description of the goods, number of packages, dimensions, weight and approximate value.
Additional information may be required for batteries, dangerous goods, temperature-sensitive materials, controlled items, medical shipments or other specialised cargo.
Providing complete information at the beginning helps Declarators assess flight availability, airline acceptance, customs requirements and the overall OBC solution more efficiently
Q: Why use Declarators for On-Board Courier services in Singapore?
Declarators combines international OBC and hand-carry coordination with customs and logistics experience. This allows urgent shipments to be assessed not only from a flight and courier perspective, but also from the perspective of documentation, customs declarations and delivery coordination.
For businesses, this can be useful when an urgent shipment involves several moving parts, such as a critical spare part that needs to be collected, carried on a commercial flight, cleared through customs and delivered directly to a factory, airport or project site.
Declarators can assess the shipment, required delivery timeline, available documentation, transportation requirements and customs considerations before providing a tailored OBC solution and quotation.
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