If you’re planning to engage in import, export, or transshipment activities in Singapore, activating your Unique Entity Number (UEN) with Singapore Customs is the first and most important step. At Declarators, we’ve assisted hundreds of companies in ensuring smooth customs compliance from day one. In this guide, we break down the UEN activation process, explain why it’s crucial, and show how Declarators can help simplify the journey.
What is UEN Activation and Why is it Required?
The Unique Entity Number (UEN) is a standard identification number issued to entities registered in Singapore. While a business may already have a UEN issued by ACRA or another government agency, UEN activation with Singapore Customs is a separate process.
UEN activation is required before you can apply for:
- Import or Export Permits
- Licences or certificates from government agencies
- Participation in duty or GST relief schemes
Without activation, you will not be able to transact with Singapore Customs electronically via TradeNet.
Who Needs to Activate Their UEN?
You need to activate your UEN with Singapore Customs if your business is involved in:
- Importing or exporting goods
- Transhipping goods through Singapore
- Applying for Customs Schemes such as Major Exporter Scheme (MES), or Temporary Import Permit (TIP)
- Receiving or sending dutiable or controlled goods
Step-by-Step Guide to Activate UEN at Singapore Customs
Step 1: Log In to the Customs Account Portal
👉 https://www.customs.gov.sg/eservices/customs-forms-and-service-links/
Click on Registration Forms – 1. Activate/Update/Terminate Customs Account
Use your Corppass login credentials to access the system.
Step 2: Select “Activate Entity’s Customs Account”
Once logged in, select “Activate Entity’s Customs Account” from the main menu.
Step 3: Fill in the Required Details
You’ll be required to:
- Confirm your entity’s UEN
- Provide contact information of the business
- Indicate the nature of your business activities (importer, exporter, manufacturer, etc.)
Step 4: Declare Authorised Personnel
Designate at least one Authorised Personnel who will be responsible for managing the customs account and communications with Singapore Customs. You will also need to declare the person responsible for permit declarations and other trade compliance matters.
Step 5: Submit the Activation Request
Review the form and click Submit. Once submitted, you will receive an acknowledgment.
Step 6: Await Approval
Singapore Customs typically processes the request within 1-2 working days. Once approved, your UEN will be activated, and you can begin transacting via TradeNet and apply for relevant permits or schemes.
Common Mistakes to Avoid
- Wrong entity type selection – Choose the appropriate role (importer/exporter/manufacturer).
- Incomplete contact details – Ensure all fields are accurately filled to avoid rejection.
- Failure to assign authorised personnel – This is mandatory and must be updated if there are changes later.
How Declarators Can Help
At Declarators, we assist new importers, exporters, and logistics providers with:
- Seamless UEN activation support
- End-to-end TradeNet permit declaration services
- Consultancy on Customs Schemes and Compliance Requirements
- Timely advice on GST relief, Temporary Export Permits, Carnet Applications, and more
Activating your UEN with Singapore Customs is a necessary first step in your trading journey. The process is straightforward but essential for permit applications and trade compliance. Don’t let paperwork or unfamiliar systems slow your business down let Declarators take care of the heavy lifting so you can focus on growing your operations.
🌐 www.declarators.com.sg
📧 group@declarators.com
📞 +65 6385 2155
